Request Data Deletion

Game: Bug Out  ·  Developer: PexzuGames

Contact: pexzu.games@gmail.com

Bug Out uses an anonymous account (no email or login). You can delete your account and all associated data at any time using either method below.

Option 1 — Delete in the app (fastest)

  1. Open Bug Out.
  2. In the lobby, tap the settings gear.
  3. Tap Delete Account and confirm.
Your anonymous account and all data are erased immediately.

Option 2 — Request by email

If you can no longer open the app, email pexzu.games@gmail.com with the subject "Delete my data." We will process the request and confirm, normally within 30 days.

What gets deleted

This removes all data the game holds about you. Nothing is retained afterward except where required by law.

Diagnostics and analytics data

Crash reports and app-usage events (Google Firebase Crashlytics and Analytics) are kept separately from your account. They contain no email, real name, or payment details, and they are tagged only with an anonymous identifier. They are retained for a limited period and then deleted automatically — crash reports for up to 90 days, and analytics events for no longer than 14 months. If you want these purged sooner, email pexzu.games@gmail.com with the subject “Delete my data” and we will remove them.

What we cannot delete

The app store (Google Play, or Apple on iOS) keeps its own record of any purchase you made. That record belongs to your store account, not to us, so we cannot erase it. Contact the store about it. If you play again on the same store account, Settings › Restore Purchases re-applies one-off purchases such as Remove Ads. Coins that were already spent are not restored.